Last Updated: October 29, 2025

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

At Maven Promo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our custom promotional products services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact us at privacy@mavenpromo.com

Information We Collect

Personal identification information (Name, email address, phone number, etc.)
Billing and shipping addresses
Payment information (processed securely through our payment providers)
Order history and preferences
Design files and customization details for your products
Communication preferences and marketing consent

How We Use Your Information

Process and fulfill your custom product orders
Communicate about your orders, designs, and deliveries
Provide customer support and respond to inquiries
Improve our products, services, and website experience
Send promotional emails (with your consent)
Prevent fraud and enhance security

Data Security

We use industry-standard SSL encryption for all data transmission
Payment information is processed through PCI-compliant payment processors
Regular security audits and updates to protect your data
Restricted access to personal information on a need-to-know basis
Secure servers with firewalls and monitoring systems

Your Rights

Access and review your personal information
Request corrections to inaccurate data
Delete your account and associated data
Opt-out of marketing communications at any time
Request a copy of your data in a portable format
Object to certain data processing activities

Cookies and Tracking

We use cookies to enhance your browsing experience
Analytics cookies help us understand how you use our site
Marketing cookies enable personalized advertising
You can control cookie preferences through your browser settings
Essential cookies are required for site functionality

Third-Party Sharing

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Payment processors, shipping companies, and printing partners who help fulfill your orders
Legal Requirements: When required by law or to protect our rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality of your information and use it only for the specified purposes.

Questions About Privacy?

We're here to help. Contact our privacy team for any concerns.

Email Privacy Team Contact Us